Tuesday, September 4, 2012

Scheduled: Excisional Biopsy

Katie Gresdo, Dr. Koch's Medical Office Coordinator, called promptly this morning. Dr. Koch was out of the office for the Labor Day weekend and she had contacted him to get approval to move forward. She scheduled me for the first available appointment on Sept. 12, followed by surgery the next day. Katie is as polite, professional and efficient as anyone I've met. She followed up with an email that included required paperwork and also emailed me a confirmation as well as directions to the JHU Outpatient Center. It was so reassuring to have these appointment setup in a short amount of time without having do much. It's amazing, when dealing with this whole new aspect to my life, how some people can make an immediate difference. Katie is one of these people.

No comments: